Find answers to some of our most frequently asked questions below. If you still need help, you can reach us by email at email@example.com or phone at 360-427-9670 ext. 470
The Vote Center limits the number of voters within the lobby at the same time to two, in order to maintain social distancing. People in line will wait 6 feet apart. Everyone, including staff, and voters, are required to wear masks. Hand sanitizer is available.
Voters are required to wear a mask upon entering the Vote Center. If you don’t have one, we are happy to give you one. If you are unable or unwilling to wear a mask or face shield for any reason, please call our office before arriving in-person so we can discuss alternative accommodations.
You can avoid crowds by voting your ballot as soon as you receive it and returning it promptly by mail or in a ballot drop box. As a universal Vote by Mail state, all eligible registered voters automatically receive their ballots by mail.
Yes. All Washington residents who are eligible to vote may register online using the Voter Portal as long as they have a valid Washington State Driver’s License or ID. If you do not have either of these forms of ID you can submit a paper voter registration by mail or fill one out in person at our Vote Center.
You can update your Washington residence address online using the Voter Portal or by submitting a paper voter registration application by mail or in-person at our Vote Center.
Washington enacted Same-Day Voter Registration in 2019. This means that all eligible voters have up until 8:00 PM on an election day to register to vote, or update registration information, and receive a ballot. This must be done in-person at a county Vote Center. The deadline for voter registrations or updates by mail or online is eight days prior to an election. These deadlines are listed on our election calendar.
Washington State is unique in that voter registration does not include an option for registering by party.
Washington is a universal Vote by Mail state, there are no neighborhood polling places. Eligible registered voters will receive their ballot in the mail. Simply follow the instructions and return it to a designated ballot drop box or through the mail. Postage is prepaid, so no need to hunt for a stamp.
Vote by Mail is convenient and gives you extra time to learn about the ballot measures and candidates before casting your vote. Visit our Vote by Mail page for more detailed information on the process.
No, if you are registered and eligible to vote in an election, a ballot will be automatically mailed to your mailing address on file. If you have moved or will not be at that address to receive it in time to vote, be sure to update your registration with a temporary or seasonal mailing address.
There are various reasons a voter might not receive a ballot, including: voter information changes after ballots are mailed (name, address, precinct, etc.); a ballot is accidentally destroyed; the voter is out of the area and cannot receive their ballot; etc.
For whatever reason, if you do not receive your ballot, you can request a replacement ballot. Visit our replacement ballot page for detailed instructions on the various options for doing so.
If you need to
- Register for the first time
- Update your registration information
- Need additional help with voting
- Need a new ballot, for any reason
You can visit the Mason County Vote Center which is open until 8 pm on election day. The Vote Center is located at 411 N 5th St., Shelton, WA. Before visiting in-person please be prepared to follow the COVID safety precautions listed above.
Three to four days after you have returned your ballot, either by mail (postage is prepaid) or to one of the designated ballot drop boxes, you can check the status of your ballot using the online Voter Portal or by calling our office at (360) 427-9670 ext. 470. You can find detailed instructions for requesting online by visiting our ballot status page.
If we receive your ballot and it is missing a signature, the signature doesn’t match, or for any other reason there is an issue, we will immediately send you a letter giving you an opportunity to correct the issue. This is called ‘curing’ the ballot challenge.
It is important to follow the instructions and return the letter, along with any additional form, by the deadline date indicated. If it is not returned in time we will not be able to process and count your ballot for that election. You can find out more about this process on our ballot status page.
In Washington we have very clear rules about the following voting situations. Click the link to the appropriate page to find out more:
If you do not find the information you need in the list above, you can visit the Secretary of State’s website, or call us at (360) 427-9670 ext. 470 to discuss your specific circumstances.
Since eligible registered voters receive their ballots automatically by mail, it is only necessary to visit the Vote Center in-person on election day for the following reasons:
- To register for the first time and receive a ballot
- To make changes to your registration information and receive a new ballot
- To request a replacement ballot because you didn’t receive one or it was lost or destroyed
- To use the Accessible Voting Unit
If you are already registered, you are not required to show identification, since you are already in the system. Once you have voted the signature on your return envelope will be checked against the signature in your voter registration file before your ballot is accepted and counted.
However, it is a good idea to bring photo identification with you when you are registering to vote for the first time. We can register you with a valid Driver’s License or the last four digits of your social security number.
- If you are still in line at 8pm on election day, stay in line – you have the right to vote.
- If you make a mistake on your ballot, ask for a new one.
- Voters are entitled to a provisional ballot, even if they aren’t in the registration system.
- If you run into any problems or have questions on Election Day, call the Election Protection Hotline:
- English: 1-866-OUR-VOTE / 1-866-687-8683
- Spanish: 1-888-VE-Y-VOTA / 1-888-839-8682
- Arabic: 1-844-YALLA-US / 1-844-925-5287
- For Bengali, Cantonese, Hindi, Urdu, Korean, Mandarin, Tagalog, or Vietnamese: 1-888-274-8683